UCarey International ka-Alexander Mirza uTshatisa iNdlela eBold: i-AI, uBuchule, kunye neGlobal Luxury Mobility.

NgoMgqibelo, ngoJuni 28, 2025

ICarey International iqhuba inguqu phantsi kobunkokeli buka-Alexander Mirza, oza nombono wamabhongo wokuchaza ngokutsha uthutho lwasemhlabeni olukumgangatho wehlabathi. Embindini wolu tshintsho kukudityaniswa kobukrelekrele bokwenziwa kunye nezicwangciso eziqhutywa yidatha ezijolise ekuphakamiseni uCarey ukusuka kwinkonzo yomqhubi wenqwelo-mafutha yemveli ukuya kwiqonga eliguquguqukayo lokushukumiseka kobunewunewu.

UMirza uceba ukubethelela i-AI ngokuthe ngqo kwimisebenzi kaCarey, kubandakanya abaqhubi beenqwelomoya kunye nokubathelekisa ngobukrelekrele nabakhweli ngokusekwe kwiimfuno zomntu. Le ndlela ifuna ukudibanisa ukubuk' iindwendwe kunye nokuhamba, ivumela amava e-hyper-personalized ezifana ne-custom-personal amenities-ukusuka kwi-celebrity chef snacks ukuya kukhetho lwesiselo esilungisiweyo-ukuguqula uhambo ngalunye lube ngamava akhethekileyo alungiselelwe kubathengi ngabanye.

Ubunewunewu bona buya kuba nentsingiselo entsha phantsi kobunkokeli bukaMirza, obuvela ngaphaya kwemigangatho yenkonzo esisigxina yesiphelo esiphezulu ukuze umntu aphendule ngakumbi kwaye abe ngumntu. I-Carey ijolise ekuhambiseni ubunewunewu obuchazwe ngokuchaneka, ukulindela, kunye nokuguquguquka, ukubandakanya iindawo ezigcinwe ngaphakathi kwemoto, ukuxhaswa kweelwimi ezininzi, kunye nokutshintsha kwexesha langempela lokuhamba-konke kunikwe amandla okudityaniswa kobulumko bomntu kunye nobukrelekrele be-AI.

Kunyaka ozayo, uCarey uceba ukwazisa uluhlu lwezinto ezintsha zobuchwepheshe. Oku kuquka ukuphehlelela i-app yeselula, iinkqubo zokuthumela ngobuchule, kunye namava okubhukisha okwenzelwe wena kuzo zombini iimarike ze-B2B kunye ne-B2C. Amaqabane anokulindela itekhnoloji eyongeziweyo yokukhwela itekhnoloji, ngelixa abathengi beenkampani baya kubona izixhobo ezitsha ezinje ngedeshibhodi eyenzelwe umntu, ukunyaniseka, kunye nokujongwa kokhuseleko oluqhutywa yi-AI. Uhlalutyo lwexesha lokwenyani kwiimarike zehlabathi luya kunceda ukuqinisekisa imigangatho ephezulu yenkonzo.

Ngelixa inguqu yedijithali iyeyona iphambili, uCarey uhleli ezibophelele kwinkonzo yophawu lwegloves emhlophe. UMirza ugxininisa ukuba i-AI kunye ne-automation zenzelwe ukunyusa-hayi ukuthatha indawo-amava akhokelwa ngabantu. Imisebenzi yesiqhelo iya kulawulwa bubuchwephesha, ukukhulula abaqhubi kunye namaqela eenkonzo ukuhambisa umnxeba wobuqu kunye nengqiqo uCarey aziwa ngayo.

Izifundo ezivela kwixesha le-COVID-19 ziye zayila isikhokelo sobuchule sikaCarey, esomeleza ukubaluleka kokomelela, ukuba bhetyebhetye, kunye noncedo lwedijithali. UCarey uceba ukwandisa kwihlabathi jikelele usebenzisa imodeli "yeZiko lokuGqwesa" ukulinganisa uqeqesho kunye neteknoloji, ukuqinisekisa inkonzo engaguqukiyo kwihlabathi jikelele.

Ixhaswe ziiNkampani zeNajafi, uCarey unamandla emali kunye nenkxaso yeqhinga lokutyala imali ngamandla kwisoftware yobunini, iziseko zamafu, kunye nobuchule be-AI, obuvumela ukukhula okunengqeqesho kodwa okukhaliphile. Uphuhliso lwe-Franchise kunye nokulungelelaniswa kweqabane kuhlala kuyintsika ebalulekileyo yalo mbono, ukuqinisekisa uphawu olunokwehla, oluhlangeneyo olunokunikezela ngamava aphezulu naphi na kwihlabathi.

I-Carey International ikulungele ukuchaza kwakhona ukuhamba okunethezeka, ukudibanisa ixabiso lenkonzo engapheliyo kunye neteknoloji elungele ikamva.

Ngaba u-Alexander Mirza uceba ukuhlanganisa njani ubukrelekrele bokwenziwa kunye nezicwangciso eziqhutywa yidatha kwiinkonzo zeCarey International zothutho lweprimiyamu yomhlaba?
UAlexander Mirza ujonge ukubethelela i-AI kowona mbindi wenkqubo yokusebenza kaCarey, abaqhubi, kunye nokwandisa ubukrelekrele bokwenziwa kunye nedatha yedatha ukulinganisa abaqhubi kwaye babatshatise nabakhweli. Umbono kaMirza kukuguqula uCarey asuke kwishishini lomqhubi wenqwelomoya abe lishishini lokushukuma elitofo-tofo. Oku kuquka ukuzisa ububele kuhambo lwabakhweli ngokusebenzisa iqonga lethu lobhukisho elenzelwe wena kakhulu elineenkonzo ezifana neshwamshwam yokupheka abantu abadumileyo, ukutya okusempilweni okanye ikomityi yekofu yendlela.

Zeziphi iindlela ezithile uCarey aza kuyichaza ngokutsha ingqikelelo yobunewunewu kuhambo oluqhutywa ngenqwelomoya phantsi kobunkokeli bukaMirza?
Ubunewunewu buya kuchazwa ngokutsha ngokwenziwa komntu, ukuchaneka, kunye noxolo lwengqondo. UMirza unombono wokutshintsha ukusuka kwimigangatho emileyo yobunewunewu ukuya kwinkonzo eguqukayo, enolwazi ngedatha elungelelanisa ukhetho lomthengi ngamnye-nokuba oko kuthetha ukuba iimeko ezingqongileyo zemoto, uhlengahlengiso lwexesha lokwenyani, okanye inkxaso engenamthungo yeelwimi ezininzi. UCarey uya kugqitha ngaphaya kobunewunewu bemveli ngokudibanisa ingqiqo yomntu kunye nobukrelekrele obunikwe amandla yi-AI ukuhambisa inkonzo elindelekileyo kwihlabathi liphela.

Zeziphi iinguqulelo ezisebenzayo kunye nezobuchwephesha amaqabane kaCarey kunye nabaxumi abalindele ukuzibona ziqhutywa kulo nyaka uzayo?
Kunyaka ozayo, uCarey uza kukhupha i-app yeselula, i-smart dispatch automation, kunye namava okubhukisha okwenzelwe wena kakhulu axhasa ukukhwela ngoko nangoko kunye nokucwangcisiweyo kuzo zonke iitshaneli ze-B2B kunye ne-B2C. Amaqabane aya kuxhamla kwinkqubo entsha yetekhnoloji ye-franchise, ngelixa abathengi beenkampani banokulindela iideshibhodi zobuqu, ukubhukisha amaqela, ukunyaniseka okudityaniswayo, kunye nokhuseleko oluphuculweyo lwe-AI kunye nokulandelwa kokuthotyelwa. Inkampani iya kuphinda ilinge ukusebenza kwexesha lokwenyani kunye nohlalutyo lokwaneliseka kuzo zonke iimarike eziphambili.

Ngaba iCarey International iya kulilinganisa njani ilifa layo lenkonzo yeglovu emhlophe kunye nokutyhalela kwi-AI kunye nedijithali?
Iqhinga likaCarey kukuphucula—hayi indawo—inkonzo yeglavu emhlophe nge-AI. I-automation iya kusingatha imisebenzi yesiqhelo kunye neenkqubo zokubuyela umva, ukukhulula abaqhubi kunye namaqela eenkonzo zabathengi ukugxila kumava aphezulu. Ngokugcina imodeli yomntu-kwi-loop, uCarey uqinisekisa ukuba izixhobo zedijithali zixhobisa kunokuba zinciphise ubuhle bomntu kunye nengqiqo i-brand yayo eyaziwa ngayo.

Zeziphi izifundo azithathileyo uCarey kwixesha lokubuyisela i-COVID-19, kwaye abo baya kwazisa njani isicwangciso sangaphambili senkampani phantsi kobunkokeli obutsha?
Ukuchacha kwe-COVID-19 kugxininise ukomelela, ukuba bhetyebhetye, kunye nokuthembeka. UCarey wafunda ukuba abahambi beprimiyamu babeka phambili ukhuseleko, ukungafihli, kunye noncedo lwedijithali. Phantsi kobunkokeli bukaMirza, inkampani iya kwakha koku ngokutyala imali kwiiprothokholi zenkonzo ezingaqhagamshelwanga, izicwangciso zexabiso eliguquguqukayo, kunye namaqonga endalo elifu avumela inkampani ukuba ikhule ngokufanelekileyo ngelixa ihlala igugile kwihlabathi eliguqukayo.

Ngokunyuka kwemfuno yezothutho ezikumgangatho ophezulu, uCarey uceba njani ukwandisa kwihlabathi jikelele ngelixa egcina inkonzo engaguqukiyo kunye nokugqwesa?
UCarey uya kwandisa ngemodeli yehlabathi "yeZiko lokuGqwesa"-uqeqesho olusemgangathweni, ukhuseleko, kunye neeprotocol zetekhnoloji kuzo zonke iifranchise kunye namaqabane. Iinkqubo ezisekelwe kwifu ziya kuqinisekisa ukulungelelaniswa kokusebenza, ngelixa i-AI-powered quality monitoring kunye needashbhodi zedatha eziphakathi ziya kuvumela ukubeka iliso ngexesha langempela kunye nokulinganisa kwiimarike. Ubuhlakani obucwangcisiweyo kwimimandla yohlumo luya kuhlolwa ngokuthotyelwa okungqongqo kunye nenkqubo yokulungelelaniswa kwegama.

Ingaba inkxaso yeeNkampani zeNajafi inefuthe njani kulwalathiso lweqhinga likaCarey kunye notyalo-mali kwitekhnoloji nakwiziseko ezingundoqo? 
Inkxaso yeeNkampani zeNajafi yenza ukuba uCarey akhawulezise inguqu yakhe ngenkunzi yesicwangciso sexesha elide. Olu bambiswano lubonelela ngokuzinza kwezemali kunye nomgaqo-nkqubo wokuqalwa kwezinto ezintsha-ukukhuthaza utyalo-mali kuphuhliso lwesoftware yobunini, ukufuduka kwamafu, kunye nobuchule be-AI. Ilifa likaNajafi lokwakha iibrendi ezinyamezelayo liqinisekisa ukukhula kukaCarey kunesibindi kwaye kuqeqeshekile.

Yeyiphi indima edlalwa uphuhliso lwefranchise kunye nolungelelwaniso lweqabane kumbono wekamva likaCarey kubunkokeli bokushukuma behlabathi?
IFranchise kunye nolungelelwaniso lweqabane lungundoqo kwisicwangciso sokukhula sikaCarey. Ngokwenza isitakhi setekhnoloji esinokwehla kunye nencwadi yokudlala ekwabelwana ngayo, uCarey uxhobisa inethiwekhi yakhe ukuhambisa amava obutofotofo angaguqukiyo kwihlabathi liphela. Uphuhliso lwexesha elizayo lwefranchise luya kujolisa kumahlakani amkela ukuqamba izinto ezintsha, ukutyala imali kuqeqesho, kwaye alungelelaniswe ne-Carey's brand ethos yengqiqo, ukuthembeka, kunye nenkonzo ekumgangatho wehlabathi.

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